1. Do I need to pay the deposit if I want to rent your flat?
Not always, but sometimes we ask the deposit. All the deposits are NON-refundable.

2. How do I pay the rest of the sum?
You will pay the rest of sum in cash (EUR) or (Lt) at the day of your arrival. We provide you with the apartment's keys only after you pay us 100% of the sum.

3. How will I get the keys?
There are two ways how you can get the keys:
1. Manager can meet you in the apartment;
2. If you order airport transfer - then you will come to the apartment with manager and there you will get the keys. Price for pick-up from airport 10 EUR and from bus, train station 5 EUR.

4. Late/early arrivals.
Additional charge of 10 Euro is taken for the arrival between 12.00 p.m. - 8.00 a.m. This rule is not spread to the clients who order transfers from our company.

5. If I have a problem, whom should I call?
We hope you will not have any problems during your stay in Vilnius at our apartments. In case of emergency or questions, you can call to the phone number: +37064725024.

6. What is the time for checkout?
Much like a hotel, check out time is normally 12 Noon. However we are flexible and will do our best to accommodate your needs. There may be an extra charges for late check out after 6:00 p.m.

7. Is there telephone and internet in the apartment?
Telephone is only for long time rent. If you need internet is extra charge under an agreement.

8. Is bed linen and towels provided?
Yes, at no additional charge.

9. Is there always hot water in the appartments?
Yes, normally we have hot water 24/7. But very rarely due to some technical maintenance there can be a short interruption in the supliment of the hot water. Many apartments are equipped with the hot water heater, which provides non-stop heating of the water.

10. Is it possible to ask the office staff to provide some food supply to the apartment where I will be staying?
Yes, we can offer you standard food package which includes the following products:

• bread - 1 loaf
• butter - 200 gramme
• cheese - 400 gramme
• eggs - 1 pack
• mineral - 1 bottle

Price for this service is 10 Euro.
For extra charge you can add some products to this package.
To order the food package please contact our staff several days before your arrival.